Privacy policy

HiVisionServices SDN BHD does not sell, rent, loan, trade, lease or otherwise transfer any personal information collected through www.voipnvoip.com or service to any third party outside the Company’s network.


Policy for our Prepaid VOIP Services wants to ensure your complete satisfaction with our services. If you are dissatisfied with our services for any reason, we may return your unused money (your available balance) back within a period of 7 business days. This period shall start for you on the date on which your declaration of revocation is sent and for us on the date that it is received.
How to Return: If you need to return money (your available balance), email us on billing@voipnvoip.com and we will provide you with a Return Authorization Number (RA) to set up a return. Returns will not be accepted without a Pre-Authorized RA number. Full refunds are given within 7 business days. The refund will be returned the way you have made the payment and the following charges will occur accordingly:
1. Wire Transfer – 30 USD
2. Paypal – no charge from our side, Paypal fee may apply if applicable.

Contact our Support Team:
Support line open 24 x 7